Privacy Policy
Last updated: January 2026
Introduction
BA Serves ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone, address)
- Payment information (processed securely through third-party providers)
- Reservation details and preferences
- Communication history with our team
- Account credentials
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website
- Cookies and similar technologies
How We Use Your Information
We use the information we collect to:
- Process and manage your reservations
- Communicate with you about your bookings
- Send promotional materials (with your consent)
- Improve our website and services
- Respond to inquiries and provide support
- Comply with legal obligations
- Prevent fraud and enhance security
Information Sharing
We may share your information with:
- Service Providers: Third parties who help us operate our business (payment processors, email services)
- Business Partners: Recreation area operators and management partners
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your personal information
- Opt out of marketing communications
- Request data portability
Cookies
We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Phone: +1 207 307-7903
- Email: privacy@baserves.com